Experience Exceptional Care at Creative Living One AFC

Last updated: November 2025

Creative Living One, LLC is committed to protecting the privacy and confidentiality of the personal information we collect from residents, families, staff, and website visitors. This Privacy Policy explains what information we collect, how it is used, how it is protected, and the choices you have regarding your information.

Information We Collect

We may collect the following types of information:

1. Personal Information

• Name
• Phone number
• Email address
• Mailing address
• Emergency contact information
• Employment information (for staff)

2. Website Usage Information

• Pages viewed
• General site activity
• Browser and device information

We do not sell or share personal information with any third party for marketing purposes.

How We Use Your Information

We use information to:

• Communicate with residents, families, staff, and prospective clients
• Provide and manage care services
• Respond to inquiries submitted through our website
• Send appointment reminders, updates, or service-related messages
• Manage staffing and scheduling communication
• Improve our website and services

How We Protect Your Information

We use administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse. Only authorized personnel have access to this data.

SMS/Text Messaging

We may send text messages related to:

• Care updates
• Appointment reminders
• Staffing communication
• On-call scheduling
• General business communication

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

Reply HELP for assistance.

SMS Clause (required by carriers):

“All text messaging categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

Cookies and Tracking

Our website may use basic cookies to improve functionality. You can disable cookies through your browser if you choose.

Sharing of Information

We do not sell personal information.

We may share limited information only when necessary to:

• Comply with legal or licensing requirements
• Communicate with authorized family members or guardians
• Operate our business (such as website hosting services)

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

You may request at any time to:

• Access or update your information
• Opt out of text messaging
• Request deletion of non-required business records (where allowed by law)

Contact us at oncall@cloafc.com for requests.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date above.

Contact Information

Creative Living One, LLC

Charlotte, Michigan

Email: oncall@cloafc.com

Website: cloafc.com